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Four kinds of crisis, one place to start

These problems rarely come alone. Addiction can cost someone their home; abuse can leave someone disabled. So one caseworker looks at the whole picture.


Homelessness

For people sleeping rough, in shrines, bus stands or unsafe rooms, and for families about to lose their home.

Kashmir's winters make sleeping outside dangerous. During Chillai Kalan, night temperatures fall well below freezing, and people without shelter face frostbite, pneumonia and worse.

What we provide

  • Winter outreach patrols
  • Emergency shelter
  • Food and warmth
  • Health and documents
  • Back into a home
  • Work and family

Addiction recovery

For anyone struggling with drugs or alcohol, and for families who are worried about someone they love.

Drug use among young people has become one of the biggest worries for families, doctors and community leaders in Kashmir. Heroin and prescription drug misuse have reached towns and villages across the valley.

What we provide

  • A private first conversation
  • Assessment and referral
  • Help with costs
  • Aftercare
  • Family support
  • Prevention

Disability support

For children and adults with physical, intellectual, developmental or sensory disabilities, and for the families who care for them.

Hilly roads, heavy snow, and schools and offices full of steps make daily life hard for many disabled people in Kashmir, especially in rural areas. Many disabled children never go to school, and many adults never get the chance to work.

What we provide

  • Mobility and equipment
  • Therapy
  • Certificates and entitlements
  • Education
  • Skills and work
  • Support for carers

Domestic abuse

For women, men, children and older people who are being hurt, threatened or controlled by a partner or family member.

Domestic abuse is not only hitting. It can be insults and threats, forced isolation from family and friends, control of money, pressure over dowry, or sexual violence. It can come from a husband, wife, in-laws, parents or children.

What we provide

  • Confidential counselling
  • Safety planning
  • Safe accommodation
  • Legal help
  • Medical care
  • A fresh start

Beyond the four programmes

Some of what we do supports all of them.

Awareness in the community

Talks in schools, colleges, mosques and mohallas about addiction, disability rights and abuse, so families seek help sooner.

Working with others

We work with hospitals, de-addiction centres, shelters, lawyers and other charities, so people get the right help without being passed around.

Speaking up

We share what we learn with government departments, to improve services for the people we help.

Guides and rights

Plain-language guides on entitlements and rights, free for anyone to read and share.