Why we exist
In every town and village across the valley there are people who have fallen through the gaps. A man sleeping in a bus stand through a Chillai Kalan winter. A teenager hiding an addiction from his parents. A girl with cerebral palsy who has never been to school. A mother who cannot leave a violent home because she has nowhere to go.
Help exists for each of them, but it is scattered across hospitals, government schemes, courts and other charities. Most people never find it, or give up trying.
We do the finding, the paperwork and the travelling. And we stay with each person until things are better.
Why “Kashmir Online”?
Asking for help should be as easy as sending a message. Many people cannot talk freely at home, cannot travel to an office, or are too ashamed to say it out loud. So the first step with us is a private online request, from any phone, at any hour, from anywhere in the valley.
After that, everything is in person: real caseworkers, real shelter beds, real visits to your home or village.
Our mission
To make sure that anyone in Kashmir facing homelessness, addiction, disability or abuse can find help quickly, privately and with dignity, and to stay with them until they are safe and settled.
Our vision
A Kashmir where no one is left outside in winter, no family hides an illness out of shame, every disabled child goes to school, and every home is safe.
What we believe
Dignity first
People in crisis are not cases or problems. We speak to them, and about them, the way we would want our own family spoken about.
Confidential, always
Addiction, abuse and disability still carry stigma here. Nothing you share leaves us without your permission, except where a child or someone's life is at risk.
Local hands
Our caseworkers, counsellors and volunteers are from Kashmir. They know the language, the families, and how things really work.
We stay the course
A single night of shelter is not enough. We measure success by where someone is six months later.
Open to everyone
We help people of every faith, sect, district and background, and we never ask anyone to earn our help.
Honest with money
We publish where every rupee goes, including what it costs to run the foundation.
How we work
Every person gets one caseworker, who follows them from the first message to the last check-in.
Listen
We start with what the person wants, not what we think they need.
Plan together
Caseworker and client agree on the next three steps, written down.
Connect
We bring in shelter, doctors, lawyers or equipment through our partners.
Follow up
Regular check-ins for at least six months, longer if needed.
Accountability
The foundation is overseen by an independent board of trustees. Our accounts are audited every year and published in full.
- Registered non-profit, Reg. No. [add number]
- Annual report and audited accounts published every year
- Safeguarding policy for children and vulnerable adults
- Zakat funds kept and reported separately
- Independent board of trustees